Effective Date: 1st April 2025
Pioneer AI Technologies LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of our website [https://site.pioneeraitech.com] (the “Site”) and related services. This policy is designed to comply with applicable data protection regulations and reflects our commitment to transparency, confidentiality, and your digital rights.
1. Information We Collect
We may collect the following categories of information:
Personal Information:
Information that directly identifies you, such as your name, email address, phone number, job title, company name, and billing address (if applicable).
Usage Data:
Technical data such as your IP address, browser type, device information, operating system, pages visited, referring/exit pages, and date/time stamps. This helps us understand how users interact with our Site and services.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to collect information about your interaction with the Site. This includes preferences, login sessions, and browsing behavior. You may control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and enhance our Site and platform.
- To personalize your experience and deliver content relevant to your interests.
- To respond to your inquiries, provide support, and communicate important service updates.
- To analyze usage patterns, detect potential threats, and improve system security.
- To comply with applicable laws, regulations, or legal processes.
3. Data Security
We maintain a secure infrastructure to protect your information from unauthorized access, alteration, or loss. Security measures include:
- Encryption of sensitive data both in transit and at rest.
- Role-based access control with multi-factor authentication.
- Regular penetration testing, security assessments, and compliance audits.
- Secure software development practices across our products and systems.
4. Data Sharing and Disclosure
We do not sell or lease your personal information. However, we may share your data under the following circumstances:
With Trusted Service Providers:
Third-party vendors may be used to support operations such as cloud hosting, analytics, or customer service. These vendors are contractually obligated to protect your data and process it only on our behalf.
Legal Compliance:
We may disclose your information where required by law or if we believe such action is necessary to comply with legal processes, enforce our terms, or protect our rights and users.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring organization under confidentiality agreements.
5. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
- Restriction: Request that we restrict the processing of your data in certain circumstances.
- Objection: Object to processing activities based on legitimate interests.
- Data Portability: Receive a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at it-support@pioneeraitech.com.
6. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed of how we handle your data.
7. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Pioneer AI Technologies LLC